Pingboard maintains an up-to-date list of the names and locations of all Sub-processors utilized for data hosting or other processing of Personal Data.

This list is below, or you can obtain a copy by contacting dpa@pingboard.com

Infrastructure

Sub-Processor Location Scope of Processing
Amazon AWS USA Core hosting infrastructure
Bonsai USA Search indexing
FileStack USA Image & file storage
Heroku USA Core hosting infrastructure
Mailgun USA Sending application messages (email)
MemCachier USA Database caching
Twilio USA Sending application messages (sms)

Customer Service

Sub-Processor Location Scope of Processing
Drift USA Contextual conversations with customers and website visitors
HubSpot USA Customer Relationship Management
Intercom USA Contextual conversations with customers and website visitors
PowerReviews USA Collecting and displaying product reviews
Zendesk USA Support ticketing
Zuora USA Billing

Other Functions

Sub-Processor Location Scope of Processing
Airbrake USA Error logging
Chartio USA Analytics dashboard
Crashlytics USA Mobile application error logging & diagnostics
FullStory USA Analytics
Google Analytics USA Analytics and signup conversion tracking
NewRelic USA Performance monitoring
Segment USA Middleware to enable many of the listed sub-processors