6 Easy & Effective Ways to Measure Employee Engagement [+Employee Engagement Report Template]
Engaged employees find value in their work and the mission of the company, and they’re more productive and more likely to stay. So employee engagement is a pretty important thing to measure and understand. It’s also fairly easy to do, provided you use the right methods and metrics. In the time it takes to brew a pot of coffee, you can start surveying employees, measuring engagement, and coming up with ways to improve engagement.
In this article, you’ll learn why measuring employee engagement is vital, plus three ways to measure employee engagement and three important metrics. There’s also an employee engagement report you can download to help your company’s leaders make decisions that actively improve engagement.
Why Should You Measure Employee Engagement?
Employee engagement describes how productive and invested employees are in the company for which they work. Engaged employees are more productive than their disconnected counterparts, and they’re happier and more driven.
A survey by Gallup found a highly engaged workforce can outperform its peers by 147%, but at the same time, 87% of employees worldwide aren’t engaged. So knowing how engaged your staff is can say a lot about the probability of your company’s long-term success, and if there are any adjustments you need to make in order to improve employee engagement.
3 Ways to Measure Employee Engagement
When using these methods to measure employee engagement, be sure to look at engagement across teams and the entire company, not just individual contributors at the bottom of the chain of command. Here are three easy ways to start measuring employee engagement right now:
Pulse surveys are short surveys that happen at regular intervals throughout the year so you can track responses to the same question over time. For example, if you’re interested in learning how a new peer-to-peer recognition program is impacting job satisfaction, you can quickly ask:
- Do you feel respected by your colleagues for your efforts and ideas?
- How well do you get along with your colleagues?
Stay interviews are one-on-one meetings held between a supervisor and a valued employee so management can learn why employees might stay or leave a company. Questions during a stay interview focus on what an employee:
- Enjoys about the company
- Learns while at work
- Finds important in a job
- Wants more of while at work
Job Satisfaction Survey
Job satisfaction plays an important role in how engaged employees are, so plan to conduct an in-depth job satisfaction survey at least once a year.
The average answers to individual questions will give you an idea of specific areas that are ripe for improvement.
Top 3 Metrics for Employee Engagement
Some employee turnover is normal, but high turnover rates can indicate that employees don’t feel engaged. Tracking your turnover rate each month can show you how your company compares to the national average, which is 12% to 15% each year.
For more info about how to calculate turnover, check out this guide.
Employee Net Promoter Score (ePNS)
The employee net promoter score (ePNS) is a number between 0 and 10 indicating how likely an employee is to recommend your company as an employer, with 0 being a negative response and 10 being highly positive.
Absenteeism describes unexcused absences from work that occur without providing a valid reason for why the employee missed their scheduled shift. It doesn’t include family or personal leave or illness. Late arrivals, early departures, or lengthy lunch breaks might be considered absenteeism.
Employees who are habitually late or absent are likely to be less engaged than others, which is why absenteeism is helpful for measuring employee engagement. To calculate absenteeism, use this formula:
Employee Engagement Report Example
An employee engagement report gives C-level executives a bird’s eye view of what’s going on with employees at every level of the company.
This report includes turnover rates, average ePNS, and absenteeism, as well as a summary of job satisfaction surveys. With this information at their fingertips, your company’s leadership can make more informed decisions about how to improve employee engagement.blog comments powered by Disqus