Employee Satisfaction Survey Template & Factors That Impact Job Satisfaction
Satisfied employees are happier, more productive, more enjoyable to work with, and more likely to contribute innovative ideas. They’re also more likely to stay with the company longer, decreasing turnover rates and strengthening teams.
This guide covers the factors that influence job satisfaction and offers the best questions for gauging employees’ feelings about their workplace. There’s also a template to help you survey employees and get a better understanding of your team’s well-being and what steps you can take to improve it.
The Importance of Employee Job Satisfaction
How content employees are with their jobs plays a vital role in their overall well-being. If they don’t enjoy their job, it likely has an impact on how they feel outside of work, too. This level of dissatisfaction can also affect the well-being of their colleagues.
Aside from influencing team morale, satisfied employees are more productive and help reduce workforce turnover and its associated costs. They also make great company ambassadors; if an employee loves what they do and who they work for, they’re more likely to share positively about the company to their friends and professional network.
Job Satisfaction Factors
Often, it’s not just one factor that affects an employee’s satisfaction, but several. These can include (but are not limited to):
- Purposeful work
- Opportunities to learn new skills
- Work-life balance
- Feeling respected
- Trust in management
- Connections with colleagues
- The job’s relevance to their career path
How to Increase Job Satisfaction
It’s often the case that simple solutions make the biggest impact. Here are some easy ways to start:
- Reward values like transparency, trust, and respect between employees and management.
- When you see an employee showing these traits, immediately offer a word of praise or note of acknowledgement.
- Allow some flexibility with work hours or scheduling to create better work-life balance.
- Promote events and provide opportunities for colleagues to strengthen relationships, like staff retreats or happy hours.
- Acknowledge your employees’ insights and efforts, which is as easy as sending an email thanking them or highlighting their work in a staff meeting or company-wide newsletter.
- Offer more opportunities for promotions, career advancement, and professional development.
Employee Satisfaction Example Questions
The following questions are excellent for pinpointing which job factors matter most to your people. The answers can shed light on where the company is doing well in regards to taking care of its people and where there’s room for improvement.
A simple and objective way to measure employees’ responses is to let them answer on a scale from “strongly disagree” to “strongly agree”. You should also keep the survey anonymous so employees feel comfortable sharing honestly. Here are eight great questions to ask:
Do you find purpose in your work?
Employees that find meaning in their work experience higher levels of motivation and satisfaction over the long haul. If they’re passionate about what they do, they’re less likely to sweat the small stuff.
Do you feel that your workload is manageable?
If employees feel that they have too much work and not enough time, they may become so overwhelmed that they lose motivation entirely. How your people answer this question will let you know if you need to rethink or redistribute the workload.
Does the job use your skills and abilities effectively?
Employees who feel their best skills aren’t being used are likely experiencing some job dissatisfaction. Also, it’s more efficient to divide tasks amongst employees based on their individual strengths and interests.
Do you find there are enough opportunities for promotions or career advancement with our company?
If the company offers plenty of opportunities that align with employees’ career goals, they’re more likely to be satisfied, be passionate about their work, and put their best foot forward every day.
Are there enough opportunities for you to learn new skills and develop professionally?
In order to achieve their career goals, employees likely have new skills to acquire. Aside from that, they may also enjoy the intellectual stimulation that comes with taking on new challenges and dynamic tasks.
Do you feel respected by management for your efforts and ideas?
Everyone likes feeling acknowledged for the work they do and the ideas they contribute to the team. Taking time to recognize and praise employees’ hard work increases their satisfaction and ensures their continued engagement.
How well do you get along with your colleagues? Your supervisor?
Feeling a sense of connection with coworkers and supervisors is an integral part of an enjoyable work environment. If employees feel disconnected, consider hosting social or team building events to create common ground.
Is there anything else that you’d like us to know?
It could be the case that there are job satisfaction factors that you or other members of management haven’t considered. It’s helpful to end the survey by giving employees an opportunity to speak freely.
Employee Satisfaction Survey
A simple survey is all it takes to start assessing and improving your employees’ satisfaction. Consider distributing a survey such as this one at the start of the fiscal year or the next time you conduct performance reviews. The answers can serve as a baseline for building the best possible workplace.
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