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New features in Pingboard

Our team spent the past couple months deep in user testing. A big thank you to all who participated! We visited customers, observed how their employees and visitors use Pingboard, and made a ton of improvements based on the feedback. We also added several new features last month, which I’ve described below.

If you’d like to discuss any of these new features, have suggestions for things we should add, or if you are not using Pingboard yet and are ready to give it a try, let us know.

New Features

For Administrators

NEW FEATURES

List View & Sorting

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You now have the option to change the way you view people inside of Pingboard. You can switch between the default “board” view and the new List view. With both views you now have the option to sort people by First name, Last name, Job title and Start date (Job title and Start date are available in list view only).

Nicknames, Birthdays & Start Dates

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While Pingboard lets you store any additional information you want with employee profiles, we found that most of our customers were adding Nickname, Birthday and Start Date – so we promoted these to standard fields and juiced them up a bit. A person’s nickname will display on the main screen. A person’s birthday is displayed on their profile with the year hidden (for those 40-somethings who still claim to be 25). Start date is displayed and sortable in list view so that your team can see who is new and who has been around the longest.

Google Sign-in

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If you’ve configured Pingboard to sync employee information with Google Apps, your employees now are able to securely sign-in using their Google account rather than having to type their Pingboard password.

Replying to Pings

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When you receive a ping via SMS, it now includes a link that you can click on in order to reply. You can also reply to pings directly via email or SMS and we’ll smartly route it to the right person.

Visitor Sign-In & NDA

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When you use the Pingboard iPad app to let visitors ping their host when they arrive, you can now optionally require visitors to sign-in, collect information from them, and even get them to sign a non-disclosure agreement. You can later download a copy of the visitor log and signatures for your records.

This visitor sign-in information is included in the ping emails that your employees receive from the visitor app. For visitors, pinging people has been simplified by no longer prompting for name, phone or email if they had previously entered that information when signing in.

User Profile Setup

When someone on your team uses Pingboard for the first time, they are now walked through creating their employee profile. The overall flow is more informative, indicates which fields will be kept private, describes how “pings” work, and more clearly shows how to use an existing profile photo from Facebook or Twitter.

Browser Compatibility & Speed Improvements

We added lots of improvements to make Pingboard work well in different web browsers and to increase the speed of the app, especially in companies with a large number of employees.

FOR ADMINISTRATORS

Data Syncing & Exporting

When you configure Pingboard to sync employee information with Google Apps, Pingboard will try to identify inactive google mailboxes so that those people are not synced by default.

You can now suppress Pingboard invite emails from being sent to new employees until you are ready. In addition, you can view which employees have been previously sent an invite and who has logged in and when.

And for you spreadsheet junkies, you can export all of your employee data to a CSV file at any time, letting you do whatever you want with this information in Excel.

Sorting Custom Profile Information

When you add custom employee profile fields, you can now move them around so they appear in whatever order you want.

by Bill Boebel Founder and CEO of Pingboard.