How Technology Is Changing Human Resources
Like so many other industries before it, human resources (HR) has been experiencing a period of rapid digital transformation over the last few years. Technological advancements are empowering HR departments to upgrade legacy systems, refresh outdated processes, and automate manual tasks that take time away from the more meaningful work.
In fact, a study recently revealed that 97 percent of leaders in human resources are planning to increase their investment in HR technology by 2020 in order to leverage these digital tools, which are known to improve workflows and create process efficiencies. Essentially, those who aren’t already taking advantage of technology to optimize their HR functions are beginning to recognize the benefits and are getting on board.
The same study also found that 27 percent of leaders in human resources at organizations with more than 2,500 employees reported insufficient technology as a cause for burnout among employees. This demonstrates just how valuable HR software truly is; it’s necessary not only for process efficiency, but also for the sake of employee engagement. When human resources has access to the right technology, the entire team will likely be more engaged and more productive at work. (Hey, people on the HR team need to be happy at work too!)
With so many obvious, inherent advantages that come with embracing technology and digitizing internal processes, it’s only a matter of time before each company’s HR department is powered by data and technology. Let’s take a look at a few of the ways that technology is changing human resources.
Onboarding and Offboarding
Ah, onboarding—every human resources professional knows what a cumbersome task this can be. With HR software, onboarding new employees is both easier and more efficient. Paperwork is completed with ease, and new hires can leverage live org chart software to learn who’s who at the organization. When an employee jumps ship, technology also makes for a simple, more secure offboarding process.
Kelsey Sullivan, Manager HR & Talent Development at Maxwell Health, is responsible for keeping employees happy and connected, handling everything from administering benefits to recruiting and onboarding. After recognizing the need to better manage things such as time off and employee status tracking, she invested in interactive org chart software. Kelsey states, “Our employees love it. Everyone uses it—in fact, I’ve been pleasantly surprised by how many have stuck with it. I think that’s because it’s so simple to use; it gives people the power to do things on their own.”
Automating HR Tasks
Technology allows for an increasing number of mundane tasks to be automated, freeing up a significant amount of time for professionals in human resources. In a 2015 survey conducted by SilkRoad, results showed that 72 percent of HR professionals believe lack of automation interferes with overall business success. Today, with the help of modern org chart software, tasks that used to take countless hours can now be completed in minutes, or even seconds. From payroll and benefits to updating an employee’s information, today’s technology ensures that a wide array of HR functions can be managed digitally.
The Digital Directory
Live org charts offer employees an interactive way to learn names, teams, and titles, as well as better understand the overall corporate structure. Though company org charts may be nothing new, the modern technology that allows us to make them live and interactive is.
97 percent of leaders in human resources are planning to increase their investment in HR technology by 2020.
With modern HR software, employees can create their own personal profiles, review the company’s organizational structure, and collaborate internally on strategic workforce planning efforts. The human resources team can use this technology to create multiple drafts of the company org chart and then invite team members to share their feedback. Once the new org chart is finished, executives can share it at company meetings and make changes to keep it up to date as the organization evolves.
A digital directory allows users to add photos, skills, background information, fun facts, and more to their employee profiles, making it easier than ever to get to know who’s who around the office. This encourages team building and improves internal communication, as employees can easily access contact information on the HR platform.
From increasing productivity to improving workplace relationships, there are many reasons why technology is causing a massive digital transformation for human resources. Like so many other industries, human resources will continue to evolve and adapt to technological advances as they arise.
Companies can benefit from utilizing modern org chart software in a variety of ways. Sign up for a live demo of Pingboard’s cloud-based system to learn how it can help improve engagement and increase efficiencies at your organization.